Privacy Policy



Because our business is all about data, the protection of your data is of the upmost importance to us.
Our privacy policy is written to enable you, the user, ((“you” or “your” for the purposes of this
section of the Privacy Policy), to understand what data we collect from you and why, what is
done with it and how we keep it safe.
Our services comprise mobile application and cloud storage with associated portal (our
This policy applies to all information collected through our Services (which includes our website
and our app).
If you are a California resident, please see California Residents: Your Rights.
If you have any questions about how we handle your data you can contact us at any time. Our contact email address is



Data Collection

a) Voluntarily provided to us
We collect and store the data you voluntarily provide to us when using our website or by
communicating with us through other channels.

We also collect the data you provide to us when you register for our Services. This is personal
data which is likely to include your name, email address, company name, company address and
phone number. We maintain the confidentiality of your personal data at all times.

b) Provided by use of our Services
We also collect personal data uploaded to our mobile application when you are using our
Services. This can include by use of the camera in your device to scan a QR code or to create a
business contact from an image of a business card.

c) Cookies
And we also collect data through the use of cookies which are small text files sent from our web
server to your browser.

This data includes usage details such as frequency, duration and patterns of use. It also includes
details relating to you as a visitor such as your Internet Protocol (IP) address, browser type and
browser language.



Data Use

The purpose for collecting your data is for:

  • responding to your requests
  • arranging and administering services you have applied for
  • sending you marketing communications
  • internal reviews and reporting
  • statistical analysis

It is also used for analysing visitor and user behavior so that we can continually improve the
service we provide to you and offer you the best user experience possible.
When you use our Services you provide us with your customers’ personal data, such as business
contact details. We will not use this data in any way which has not been instructed by you.
Although we own the data storage, databases and website, you retain all the rights to your data.
You will need to ensure that you have obtained the necessary consent from your customer to
upload their data.
The legal basis upon which we process your personal data before we are in a contract with you is
either consent, where consent has been specifically obtained, or legitimate interest where you
have expressed an interest in entering into a contract for our Services with us.
When we are in a contract with you, your personal data is processed on the legal basis of
performance of a contract.




We use the email address you provide to us to send you information about our products and services unless you ask us not to. You can do this at any time by contacting us using the email address



Sharing your data with 3rd parties

We will never sell your data to anyone.
For the sole purpose of providing our Services to you, we may need to share your personal data
with our service providers, for example, for data storage or for database management.
We ensure that our service providers comply with our privacy policy and uphold appropriately
high levels of security and confidentiality when dealing with your data.
For any other purpose, we share your data with third parties only where we have your express
consent to do so.
In a limited number of cases we may be obliged to disclose your personal data by law or where
there is a change in ownership.
Where our website contains external links, our privacy policy will not cover how your data is
processed on these websites. We encourage you to read the privacy policies published on them.



Transfer of data outside UK

To provide our Services to you, we may require the use of third-party services outside of the UK.
Where this is the case we ensure that robust safeguards are in place to protect your data and
ensure that it is only processed in compliance with current legal requirements.
For transfers to the US we rely on the EU-US Data Privacy Framework (“EU-US DPF”) and UK
extension to the EU-US DPF where our sub processors are certified. Otherwise we rely on
Standard Contractual Clauses (“SCC”).
We also rely on SCC where it is necessary to transfer personal data to any country where the
standard of data security is not considered to be in accordance with EU and UK standards. SCC
provide an extra layer of security for your data to ensure the EU and UK standards are being




In accordance with current legislation we implement appropriate technical and organisational
measures to ensure the safety of your personal data.
We maintain physical, electronic and procedural safeguards in connection with the collection,
storage and transfer of personal data.
We collect only the minimum amount of personal data which is necessary to provide the Services
you have requested from us.
We store your data in accordance with our data retention policy and for no longer than
Whilst we are unreservedly committed to maintaining the confidentiality and integrity of your
data, we cannot guarantee that your data will be secure from intrusions and unauthorised
release to third parties.



Your Rights

You have the right to request a copy of any information we are currently holding about you (an
access request). You can make an access request by contacting us at
If you would like to remove or update your data, or if you would like to make a complaint, you
can do this by contacting us at
Any complaint you have about how we have handled your personal data can also be directed to
the Information Commissioner’s Office (ICO) who is the UK’s data protection regulator. Their
contact details are helpline number: 0303 123 1113 and



California Residents: Your Rights

California residents (“you” or “your” for the purposes of this section of the Privacy Policy) have
specified rights regarding your personal information under the California Consumer Privacy Act
(“CCPA”) as amended by the California Privacy Rights Act (“CPRA”), (collectively referred to
herein as the “CPRA”).
Please read about your rights here. This section describes your CPRA rights and explains how to
exercise them.



Contact us

If you have any questions regarding this policy, or want to make a complaint about the way
we’ve handled your personal information please contact us. Our full address and contact details

High Performance Software Ltd
Lily Hill House
Lily Hill Rd
RG12 2SJ
United Kingdom
Telephone: +44 1344 350 250



Changes to policy

Our privacy policy is regularly reviewed and updated where necessary. We will notify you of any
substantial changes by announcement on our website.